CS Premier (Consultative Skills Premier) provides participants of Forum’s Consultative Skills course with a rapid access content preview or post-course refresher. It tests knowledge and provides just-in-time access to a toolbox of interactive worksheets, video examples, Quick Reference Cards and the Consultative Skills library.
The CS Premier Smartphone/Tablet Companion is designed to encourage and sustain behaviour change. It is based on Forum’s Grow—Change—Perform learning methodology.
- Grow: Fast access to the Consultative Skills core concepts
- Change: Access to banks of questions that test the learner’s understanding of the CS core concepts
- Perform: Fast and convenient in-field access to Consultative Skills application examples and the entire
collection of CS tools: Worksheets, “best practice” video examples, and Quick Reference Cards
CS Premier includes the same nine modules as the Consultative Skills Program:
1. The Sales Call Process and Three Driving Principles of Consultative Selling
2. The Fundamental Selling Skills
3. Opening and Concluding Sales Calls
4. Capability Statements
5. Exploring Needs, Consequences, and Payoffs
6. Exploring Options
7. Presenting Solutions
8. Handling Objections
9. Closing the Sale